DELIVERY OPTIONS

1. DELIVERY AREAS

Harithaweli delivers to registered customers across the island. Our customers also get the opportunity to pick up the ordered goods from the selected store.

2. DELIVERY CHARGES

Available delivery options, terms and charges for each Product will be shown on the relevant Product Page. The option selected by you and the applicable estimated delivery times will be shown in your Checkout Summary.

3. DURATION

Depending on stock availability, you will receive your goods within 3 – 5 working days. If there is a delay in delivering your order, we will be informing you duly. We will use reasonable endeavors to deliver Products within the time frame shown.

Please arrange that you are available to accept your purchase. Should you not be available, ensure that you have given someone permission to accept the delivery on your behalf. Failing which, the package will be returned to our store. Again you need to pay transport to delivery

4. DELIVERY CONFIRMATION

After the successful delivery of goods, Harithaweli will send you an email detailing your order to confirm you have received the correct items. Should you have any further queries, you can contact our friendly Customer Care team via email Info@Harithaweli.Lk.

5. COLLECT IN-STORE

Now you can browse through thousands of products on www.Harithaweli.lk at the touch of your fingertips and start ordering. Log in and order online when it suits you and collect from your selected store.

To collect in-store, place your order online as normal and select the “collect in-store” option in the checkout area, instead of entering your delivery details.

Products can be picked up from your chosen store by presenting the order confirmation screen or the confirmation email by Harithaweli, which shows your order reference number.

If Products are being collected in-store, please collect them within 07 days, after Harithaweli informs you that they are ready for collection. If you do not collect the same, then unless you make arrangements with us for late collection, Harithaweli will assume you have cancelled your order. This means Harithaweli may re-sell the Product. Harithaweli may need to verify your identity upon collection.

Please note that there are selected products that are ‘only’ available to be picked up at the store and these cannot be delivered.

PAYMENT OPTIONS

1.ACCEPTED PAYMENT METHODS

We want to make shopping as convenient as possible for you. In keeping with this purpose, we have made available numerous options for you to make your payments. We accept all types of major credit cards, bank transfers or in-store payments. Please note that the available payment options may differ from product to product. Available options will be displayed at the checkout.

2. CARD PAYMENTS

We currently accept any credit or debit card with Visa, MasterCard, American Express (AMEX), Discover Network, Diners Club International and Union Pay. Further, you also get the luxury of paying through payment networks Sampath Vishwa, FriMi, EZCash, MCash, Genie, UPay, WeChatPay, DFCC Virtual Wallet.

3. CASH PAYMENTS

Harithaweli not accepts payment in the form of cash on delivery. You also get the convenience to pay for your purchased goods by visiting our store.

4. BANK TRANSFERS

You get the freedom of making your payments through a bank transfer using the following details. Please make sure that you enter your confirmed order number as the reference.

• Name: CEEDECS LANKA HOLDINGS
• Bank: BANK OF CEYLON
• Branch: KADAWATHA
• Account# 2736074
• Swift code# BCEYLKLXXXX

5. EASY PAYMENT SCHEMES

At Harithaweli we’re committed to making things as convenient as possible for you. That’s why there are payment plans available especially for our customers who buy online. Easy payment schemes are available for credit cards from selected banks such as Nations Trust Bank (NTB), DFCC Bank, Commercial Bank Plc, Bank of Ceylon, Sampath Bank and Hatton National Bank Plc (HNB). The monthly rate will be indicated to you when you make the purchase.